SHIPPING POLICY
Shipping Policy
Shipping Destinations
We are pleased to offer worldwide shipping. If your location is not listed at checkout, please contact us at petpassionofficial01@gmail.com to inquire about shipping options to your destination.
Shipping Costs
We offer Free Shipping on all orders. No additional shipping charges will be applied at checkout.
Shipping Time
All orders are shipped via our Free Shipping method, which takes approximately 3 to 14 business days to arrive. Please note that delivery times may vary depending on your location and any unforeseen delays.
Order Processing Time
All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, processing times may be delayed by a few days. We will notify you via email if there is a significant delay in processing your order.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with your tracking number(s). The tracking number will be active within 24 hours. You can track your order through our Tracking System.
Customs, Duties, and Taxes
PetPassion is not responsible for any customs duties and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Please check with your local customs office for more information on potential charges.
Delivery Issues
If you encounter any issues with your delivery, such as a lost or delayed package, please contact us at petpassionofficial01@gmail.com. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
Email: petpassionofficial01@gmail.com
By using our site and purchasing our products, you acknowledge that you have read, understood, and agree to our Shipping Policy.